Casap operates an AI-powered platform that automates dispute resolution processes for banks, credit unions, and financial technology companies. The New York City-based company addresses the growing need for efficient customer dispute management in the financial services sector, where manual processes traditionally create operational bottlenecks and compliance challenges. By leveraging artificial intelligence, Casap's solution streamlines case handling, reduces processing times, and enhances accuracy in dispute resolution workflows. The company serves financial institutions seeking to modernize their customer service operations while maintaining regulatory compliance. Casap continues to focus on expanding its AI capabilities and growing its client base within the financial services industry.