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Decagon AI, Inc. develops artificial intelligence agent software that automates complex customer support tasks and analyzes customer feedback for B2B organizations. Founded in 2023 and headquartered in San Francisco, the company addresses the growing demand for intelligent automation in customer service operations, enabling businesses to handle sophisticated support inquiries without human intervention. Despite being an early-stage company, Decagon has achieved a notable $650 million valuation, reflecting strong investor confidence in its AI-powered approach to customer support automation. The company continues to focus on expanding its AI capabilities and enhancing its platform's ability to manage increasingly complex customer interactions.
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