Front operates a shared inbox platform that enables teams to collaborate on high-volume customer email communication and support operations. The San Francisco-based company transforms traditional email into a centralized workspace where multiple team members can manage, assign, and respond to customer inquiries efficiently. Since its 2013 founding, Front has established itself as a leading B2B help desk solution, achieving a $1.7 billion valuation by streamlining communication workflows for businesses managing complex customer relationships. The company continues expanding its collaborative communication suite, targeting organizations seeking to scale their customer support operations while maintaining personalized service quality.